SEC app support

Email hennessyken1@gmail.com with “Catalyst Wire SEC” in the subject.

Access or purchase problems

Try Refresh access or Restore purchases in Settings using the Google account that bought the subscription. Purchases require a configured Google Play test or released installation; a direct preview install may not offer billing. If payment appears active but the feed stays delayed, contact support with the app version and purchase date. Never email passwords, payment-card details or session credentials.

Manage or cancel

Use Google Play subscriptions for store purchases. Cancellation normally stops the next renewal; access follows the provider’s paid period and refund or billing status. Uninstalling the app or deleting app data does not cancel a subscription. Historical website customers can email support for billing assistance; no self-service Stripe portal is promised.

Feed or source issues

The feed is selected and can be delayed or incomplete. Pull to refresh and inspect the item’s timestamp. Links lead to official SEC sources where available. Tell support the company and filing date if a source link or summary looks wrong. There is currently no promise of background push notifications.

Your data

Use the data deletion instructions for local saved items or server-held subscription data.

Android alerts

Alerts are optional. In the app Settings, select filing types and a minimum impact score, then enable alerts and allow Android notification permission. Paid alerts are eligible after publication; free alerts are delayed by at least 24 hours. Notifications contain no filing details; opening one fetches the filing with a fresh access check. Delivery depends on your device, network and service availability. To stop alerts, turn them off in the app Settings or Android notification settings.